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Login issues at website

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Post  Aizlynn Tue Sep 28, 2010 1:24 pm

Hi
I just signed up today. I got sent the registration email and signed up with my user name of Aizlynn and my password. I got my 1st egg, a dragon, but now when I try to get any other eggs it tells me I have to log in. When I log in I get an error stating that the user name does not exist? Any help would be great.

Thank you cat Twisted Evil
Aizlynn
Aizlynn

Posts : 4
Join date : 2010-09-28

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Post  Mineya Tue Sep 28, 2010 1:37 pm

The login is extremely case sensitive. Make sure your username is typed in exactly how it was when you signed up, first off. Smile This is the most common problem. If you're still having issues after that, let us know.
Mineya
Mineya
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Moderator

Posts : 633
Join date : 2010-09-06
Age : 37
Location : Fire Nation

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Post  Aizlynn Tue Sep 28, 2010 3:10 pm

I have tried the user name both ways I would normally write it and it still states that it doesn't exist Sad
Is there anything else I can try because it won't let me re-register with my email account.
Aizlynn
Aizlynn

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Join date : 2010-09-28

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Post  PhazonDragon Tue Sep 28, 2010 3:15 pm

Perhaps you spelled your username wrong? I just tried to get to your zoo, and I'm not finding anything. Considering that you said you adopted your first egg already, I'm thinking a typo when registering caused this problem.

Otherwise, you could always make a new email account on a free provider, and register again that way.
PhazonDragon
PhazonDragon

Posts : 611
Join date : 2010-09-20
Age : 31
Location : Orbiting Gallifrey in my TARDIS

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Post  Aizlynn Tue Sep 28, 2010 3:36 pm

Yes it was a typo. I had to go back through my history to find it though. Oh well silly me. Thanks for all of the help I appreciate it. Very Happy Embarassed
Aizlynn
Aizlynn

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Post  PhazonDragon Tue Sep 28, 2010 4:19 pm

Ahaha. XD I have that problem sometimes. Either way, you're welcome!
PhazonDragon
PhazonDragon

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Age : 31
Location : Orbiting Gallifrey in my TARDIS

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